A LITTLE KNOWING BEFORE YOU GO
Make yourself
at home.
The details that help you choose the right stay and arrive ready to unwind.
How do I book directly?
Choose an accommodation, then use its booking calendar to select your dates and full guest count. Hospitable shows availability, the total price, and the applicable house rules and cancellation policy before you confirm.
What are the check-in and checkout times?
Standard check-in is from 4 pm and checkout is by 10 am, local Colorado time. Subject to availability and advance confirmation, early check-in is $50 at 3 pm or $100 at 2 pm. Late checkout is $50 at 11 am or $100 at noon. These options require at least 24 hours’ notice, approval, and payment in advance. If your arrival plans are flexible, we can let you know on arrival day if your accommodation is ready early at no extra charge. Please plan for 4 pm until an earlier time is confirmed.
What is the difference between the cabins and condos?
The cabins are separate buildings. Flagstone, Cobblestone, Sandstone, and Moonstone are private condos in the Lodge. Layouts, kitchens, stair access, and outdoor areas vary, so look through the individual accommodation page before booking.
Can I bring my dog?
Dogs are welcome at Pebble, Sweet Pine, Solace, Epiphany Pines, and Rustic Funk. Pets are not permitted in the other accommodations. Enter your pets in the booking calendar and review the pet policy and any charges before confirming.
Which stays work for families?
Countryrock offers a king bedroom and two bunks that are smaller than standard twin beds. Child and infant permissions vary by accommodation. Shale is for adults only because its loft is accessed by a ladder. Enter everyone in your party in the booking calendar and check the house rules before confirming.
Do all accommodations have full kitchens?
No. Some have full kitchens, while others have a kitchenette or more limited facilities. Review the individual accommodation details and photographs when choosing your stay.
What should I know about mobile service?
Mobile reception can be limited around the retreat. Save your arrival instructions before traveling and use Wi-Fi calling when connected at your accommodation.
What is the cancellation policy?
The policy shown for your selected accommodation and dates during booking applies to your reservation. Review it before confirming, and refer to your reservation details for any later changes or cancellation requests.
Can I host a party, wedding, or gathering?
Parties, weddings and gatherings cannot be accommodated on property at this time.
What should I know about winter travel?
The retreat is located off an easily accessible and county-maintained main road. It is well-maintained and plowed for winter travelers. We recommend AWD vehicles and equipment appropriate for the conditions. Save your arrival instructions in advance, as there is a gap in cell service between town and the retreat.
Are housekeeping services provided during my stay?
Accommodations are prepared before arrival. Routine daily housekeeping is not included. Please contact us in advance if you would like to discuss service during a longer stay.
Who can help with a question?
Send us a message with your questions about accommodations or your stay. If a conversation would help, request a call in your message and we’ll arrange a time. If you already have a reservation, please use your reservation’s messaging channel.